Get in touch
Talk to the
right team.
Sales, account support and personalised training — choose what you need and we’ll get you to the right place.
Sales
For new customers
Discuss online inductions, contractor management, visitor management and compliance.
Talk to Sales
Support
For existing customers
Report a fault, login problem, password issue or admin-access request.
Get Support
Self help resources
Need a quick answer?
Find answers to common questions and help with logging in.
Induction login help
Help for induction participants.
If you can’t find your induction link, contact the organisation that invited you first.
Frequently asked questions
How do I contact the sales team?
Use Talk to Sales for a new enquiry, call 1300 797 805 or email info@inductforwork.com.au. Tell us what your organisation needs from its online induction, contractor management or visitor management system.
How do I get support for an existing account?
Use Get Support to report a technical fault, login problem, password issue or admin-access request. Include your organisation or account name, the email address you use and a description of the issue. Do not send passwords or authentication codes.
I cannot find my induction link. Who should I contact?
Check the invitation email or SMS sent by the organisation that asked you to complete the induction, including your junk or spam folder. If you still cannot find the link, contact that organisation first so it can check your invitation and access. See our induction login help for further guidance.
How much does personalised system training cost?
Personalised system training starts from $350 + GST. One-on-one and group training are available. Use Request Training to discuss the topics and number of attendees so the team can confirm the scope and price.
What are your office hours?
Our office hours are Monday to Friday, 9:00 am to 5:00 pm AEST or 7:00 am to 3:00 pm AWST. Contact us via email info@inductforwork.com.au.
Is support included with a Free account?
No. Free accounts do not include any technical support. A $60 + GST fee applies to each technical support request, plus any time spent providing assistance at Induct For Work’s current hourly support or account management rate. See our Terms and Conditions.
Where can I find self-help resources?
Login to your account and click on Help tab. You can also browse our general FAQs.
Is your team available outside office hours?
Our critical infrastructure team operates 24/7 for critical infrastructure customers. General sales, account support and training enquiries are only handled during our published office hours.
Contact details
We’re here to help. Get in touch with our team using the details below.
- Phone
- 1300 797 805
- Address
- 1/1142 North Road, Oakleigh South VIC 3167, Australia
Critical infrastructure team
operates 24/7.
We’re available around the clock for our critical infrastructure customers.
Trusted by organisations across Australia and the world.
Pause or resume logo movement
Logo movement paused.
Not sure where to start?
See how Induct For Work can support your organisation.