INDUCTION & COMPLIANCE MADE EASY

Help & answers

Frequently asked questions.

Straight answers about Induct For Work, online inductions, training, accounts, billing, security and getting started.

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What can we help you with?

You get full access to Induct For Work for 30 days, with no credit card required. Explore the platform, create inductions, invite users and test the features that matter to your organisation before deciding whether to upgrade.

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If you do not upgrade, your account moves to the free plan. You can upgrade later if your induction or training requirements increase.

No. Induct For Work is designed so organisations can create portals, induction courses and user invitations without specialist technical knowledge.

Yes we can help if require assistance configuring your account and induction content (POA).

Many organisations can begin building their first induction immediately after creating an account. Existing documents, videos, policies and questions can be added as part of the setup process.

Yes. Employees, contractors and other users can complete assigned inductions online before attending the workplace.

Yes. You can create multiple sites or portals and assign different induction requirements depending on location, role or business process.

Yes. Induction content can include written material, documents, video and assessment questions.

SCORM content can be used for compatible training packages.

Yes. Completion certificates can be issued for induction and training activities.

Recurring or refresher requirements can be managed using scheduling and re-invitation features where applicable.

Yes. Different user groups can be managed within the same account while receiving different onboarding and compliance requirements.

Yes. Required licences, permits and other documents can be collected as part of contractor onboarding.

Contractor pre-qualification can collect and review information before the wider onboarding process.

Registration portals can allow users to register and begin the required process without an administrator manually creating every user.

SMS invitations are available for organisations that want another way to reach users.

Yes. Organisations can change plans as their usage requirements change, subject to the terms that apply to the selected billing option.

Monthly options are available without a separate long-term contract beyond the applicable terms of use.

No. You can configure the platform yourself. Optional setup assistance may attract additional fees.

Yes. A free plan is available for very small induction volumes, with limits that differ from paid plans.

Current plan inclusions and billing options are available on the pricing page.

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Plan flexibility can help organisations whose induction activity changes during the year.

Yes. Documents can be collected and stored against user records.

Expiry information can be recorded for relevant documents, helping administrators identify records that need attention.

Electronic forms and signatures can be used to collect acknowledgements and declarations.

Induction and compliance status can form part of your digital sign-in and site access process where configured.

Yes. Custom forms can capture information required by your organisation.

Yes. Administrators can review user progress and completion information through account reporting and user records.

Completion and training records can be retained within the account.

Incident reporting functionality can capture workplace events including incidents and near misses.

Administrative activity and history information is available for supported account actions.

Multi-site accounts can organise and review information across different portals and locations.

Induct For Work uses encryption for data in transit and at rest as part of its broader security controls.

Multi-factor authentication is available for supported administrator access.

Single sign-on options are available for supported configurations and plans.

Administrator permissions and access controls can be configured so different people have appropriate levels of access.

Our security page provides additional information about the controls and practices used to protect the service.

View security information →

Administrators can use the Help Centre for step-by-step guidance or contact the Induct For Work team.

Integration options include API access and supported third-party integrations depending on your account requirements.

Users can complete many induction and training activities through modern mobile browsers.

Use the contact page to send your question to the Induct For Work team.

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Still have a question?

We're here to help.

Can't find the answer you're looking for? Talk to our Australian-based team or explore our Help Centre.

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