Our hospitality industry is thriving and it relies significantly on both staff and customers. Without customers, the hospitality industry would consist of empty guest rooms, hotels and restaurants. With no adequate staff to serve customers, or the wrong staff members acquired, customers would have no reason to visit a restaurant or stay the night at a particular hotel. Thus, the staff employed in companies that fall within the hospitality industry should be carefully selected. Those individuals employed by these companies need to be thoroughly trained and informed to ensure they meet the requirements for the company to thoroughly benefit from their services, providing a reason for customers to want to return and make use of the company’s offerings again in the future.


The importance that staff members play in the hospitality industry makes it vital to pay attention to the induction process of such a company. The induction process should include training material that will provide new staff members with the information they need to know exactly what role they will be playing in the company, what is expected of them, how they are to deal with customers, and what company policies they need to be aware of to avoid putting their careers at risk. Let’s take a look at why a proper induction kit in the hospitality industry is so essential, and how a simple online platform can make this task incredibly easy.

The Induction Process For Companies in Hospitality

An induction process plays a particularly important part amongst any type of business, regardless of the industry. When it comes to an industry such as hospitality, where staff members are expected to frequently interact with clients and, in many cases, guests of a business, the induction process can be a crucial player in a more successful business.

The reason why a thorough induction program is so essential for companies in the hospitality industry is due to the numerous elements that make up the overall success rate of such a business. There is a need for a diverse variety of talents in the hospitality industry and, in some cases, staff members may be required to produce services at multiple locations, such as at more than a single branch of the company.

When a new staff member entering a company knows their roles and the part they play in the business operations before they start, it will lead to improved productivity, as they will be able to get started with their particular assignments sooner. Proper education will also ensure confusion is avoided once the staff member starts their position, and will help to produce a better staff turnover.

How Induct For Work Can Make The Induction Process More Streamlined

When considering the use of an online software application to provide an enhancement in your company’s induction process, there are a few factors that need to be taken into consideration. Many current online solutions are limited by number of users, flexibility, limited functionalities and poor customer service. A solution that provides a cleaner / fresher approach will allow you to provide an online induction to all employees, contractors and volunteers; thus leading to better value for your money and time spent on the production of such material.

Induct For Work is the preferred choice amongst many companies that fall within the hospitality industry today. This software solution provides companies with a range of useful tools that gives them the ability to instantly share training videos and documents, company policies, role descriptions and even collect digital signatures. Communication is made comfortable and convenient – for both the employer and the employee. The solution is also affordable; thus giving the company better value and a more positive return on their investment.

Online Inductions with Induct For Work

Inducting new staff members can be a stressful task, especially for busy companies in hospitality. Not only do human resource staff ensure that new employees are adequately educated about the different policies of the company, as well as provide details about the particular role that each new employee will play, but it is also vital to ensure a positive attitude is exerted by each employee, since customer interaction greatly relies on positive features for a higher retention rate. Opting for a streamlined process, which is offered by Induct For Work’s advanced online induction platform, makes this process easier, more convenient and allows for a more successful induction process, happy workers and eventually happy business managers and customers.